Prevent problems with casino payouts

06.13.2023 <3 minute to read

If you find yourself in a situation where an online casino won’t pay you, here’s what you can do. It’s common to feel frustrated and helpless when the gambling site refuses to release your casino winnings.

Occasionally, players encounter issues when trying to withdraw funds from online casinos. So, why is the casino withholding your money?

Follow these expert gambling tips when facing difficulties with withdrawing your funds from the casino.

 

 

 

 

Online Casino Refusing to Pay? Here’s Your Action Plan

5 Typical Issues with Online Casino Withdrawals

Online casinos often impose numerous requirements for players to cash out their winnings due to the presence of unscrupulous individuals.

Let’s explore some of the reasons behind the casino’s delay in releasing your winnings:

How to Prevent Casino Payout Issues

Step 1

Failure to Submit Verification Documents via Email

When making your first withdrawal request at a Poland casino, you will be asked to provide certain documents, such as a copy of your passport, ID, or driver’s license, as well as a bank statement and a utility bill with your name and address.

In some jurisdictions, players are required to email their verification documents immediately upon signing up.

Step 2

Neglecting to Read the Bonus Terms

Some players overlook the importance of reading the bonus terms.

These terms typically include wagering requirements, the maximum bet per spin for online slots, and the contribution of different games towards meeting the bonus wagering requirements.

Additionally, only one person per household is usually eligible to claim a bonus. Violating any of these terms can result in non-payment.

Step 3

Creating Duplicate Accounts

Some players register multiple accounts in order to take advantage of as many bonuses as possible. However, this practice is strictly prohibited by casinos and can lead to a ban.

Step 4

Overlooking the Fine Print in Withdrawal Policies

A significant portion of withdrawal-related issues arises from players failing to read the fine print.

It is crucial to carefully review the terms and conditions of a new Poland online casino before signing up, particularly paying attention to the wagering requirements associated with bonuses.

Step 5

Avoid Using a VPN

Online casinos have restrictions in place that prevent players from certain countries from gambling on their sites. Consequently, some players attempt to use a VPN to hide their IP address.

However, providing the online casino with an incorrect address that doesn’t match the one you provided them can result in a ban.

Online gambling sites do not appreciate the use of VPNs, and if they suspect that you are using one, they will investigate your account.

How Online Casino Withdrawals Work

When it comes to online casino withdrawals, there are certain rules and procedures in place to ensure the security of both the casino and the player.

Here is an overview of how withdrawals are processed at online casinos:

1. Requesting a Withdrawal at the Casino

To initiate a withdrawal, you need to visit the Banking or Cashier section of the online casino.

Select the “withdraw” option and enter the desired amount you wish to withdraw.

It’s worth noting that only a few online casinos offer instant withdrawals for cryptocurrency such as Bitcoin.

Credit card withdrawals may take a few hours or even days and may not always be available for players.

When it comes to online casino withdrawals, there are certain rules and procedures in place to ensure the security of both the casino and the player.

Here is an overview of how withdrawals are processed at online casinos:

2. Online Casino Verifies Your Payment

Once the casino receives your withdrawal request, it is marked as “pending.”

You will receive an email notification stating that your withdrawal request is being reviewed.

The financial department of the casino takes some time to process the payment.

They also check if you have submitted the correct verification documents and if you have complied with the terms and conditions of the casino.

In some cases, additional documents may be requested to confirm your identity.

This verification process is conducted to prevent money laundering and terrorism.

3. The Casino Processes Your Payment

Once the necessary verifications are completed, the casino transfers the funds you have won to your account.

The time it takes for you to receive the money depends on the payment method you have chosen.

For example, checks may take 15 to 20 days to arrive. If you want faster withdrawals, using cryptocurrencies like Bitcoin is recommended for players.

It’s important to note that different online casinos may have variations in their withdrawal processes and timelines. Therefore, it is always advisable to check the specific withdrawal policies of the casino you are playing at.

Tips for Expediting Withdrawals

Here are some tips to speed up the withdrawal process at online casinos:

1. Choose a Legitimate Online Casino

Ensure that you play at an online casino that is licensed and known for processing withdrawals promptly. Carefully read the terms and conditions before depositing money to avoid any unpleasant surprises. Due to the presence of fraudulent casinos online, it is crucial to select a reputable and trustworthy one.

2. Provide the Correct Documents

To avoid withdrawal issues, make sure to provide the required verification documents as requested by the online casino. Failing to do so can result in delayed or denied payments. It’s essential to comply with the casino’s requirements and submit accurate information.

3. Understand Bonus Terms

Online casinos often offer attractive bonuses to new and existing players. However, it is important to carefully read and understand the bonus terms and conditions. This will help you avoid any misunderstandings or complications when it comes to withdrawing your winnings associated with bonus offers.

What to Do If the Online Casino Refuses to Pay You?

If you encounter difficulties with receiving your payment from an online casino, follow these steps:

1. Contact Customer Support

Reach out to the casino’s customer support via email and inquire about the reason for the delay or non-payment. They will investigate your account and inform you of any issues or outstanding requirements.

2. Contact the Casino Manager

If the customer support response does not resolve the problem, escalate the issue by contacting the casino manager directly. Explain the situation and seek a resolution to the payment problem.

3. File a Complaint with the Curacao Commission

For Polish players, if the casino continues to refuse payment, you can file a complaint with the Curacao Commission. Contact them through email at [email protected] or send a letter to their mailing address: PO box 840, Willemstad, Curacao, Bonaire, Sint Eustatius, and Saba.

4. Seek Assistance from Third-Party Watchdog Sites

Some online casinos have representatives who monitor third-party watchdog sites. If all else fails, you can try reaching out to these representatives for assistance. However, ensure that you have not violated any of the casino’s terms before pursuing this option.

Play at Legitimate Online Casinos to Avoid Payout Problems

To minimize the risk of encountering payout problems, it is advisable to play at reputable and trustworthy online casinos recommended by reliable sources such as Top Casino Poland. These recommended casinos treat players fairly and ensure timely payments.

Additionally, refer to their FAQ section for a step-by-step guide on the withdrawal process. By selecting a reliable online casino, you can enjoy playing without worrying about payout issues..